Stratford Sports Club Ltd

(INCORPORATING CONFERENCE CENTRE)

Swans Nest Lane
Stratford upon Avon CV37 7LS
TEL: 01789 297968 (BAR) TEL & FAX: 01789 296629 (BUSINESS ENQUIRIES)

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Sports Club Survey

PLEASE HELP US TO HELP YOU

Your feedback can help us to improve and develop further Stratford Sports Club’s facilities and services.

please could you complete the online form below or if you prefer you can download a copy click here for completion and email it to smart.assoc@gmail.com, or, alternatively, complete the questionnaire manually and place it in the box at the Club. We would like all responses by Friday 17 th February 2012.

THE ONLINE SURVEY

1. To which section(s) of the Club do you belong? just click on yes where appropriate

Athletics

Yes

Boxing

Yes

Cricket

Yes

Hockey

Yes

Snooker

Yes

Squash

Yes

Tennis

Yes

Social/VP

Yes

2. How do you rate the following aspects of the Club? (Score out of 10: 1 = very poor, 10 = excellent)

Q1 General maintenance/ house-keeping / cleanliness
Q2 Customer service provided by management, administrative and catering staff
Q3 Administration
Q4 General management
Q5 Willingness to address problems or resolve queries
Q6 Value for money of membership fees
Q7 Value for money of food and drink
Q8 If you have hired the Club’s facilities for an event, how would you rate the Club’s performance?

3. Do you have any suggestions as to how the member’s experience could be enhanced?

If you have more suggestions then please EMAIL them to smart.assoc@gmail.com

4. And finally...................

Please key the characters contained in the image opposite

Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you. We will only use personal information you supply to us in relation to the business of Stratford Sports Club. We will only hold your information for as long as necessary to fulfil that purpose. We will not pass your information to any other parties.Stratford Sports Club members who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.